AUDIO CONFERENCE

audio-conference

MICROPHONES

Choosing the correct microphone for your event is a very important exercise. There are several different types of mics used nowadays based on their polar pattern, application specific, wired or wireless. We have a wide variety of microphones
Microphone polar patterns

  • Omnidirectional
  • Unidirectional
  • Cardioid
  • Bi-directional
  • Shotgun

APPLICATION-SPECIFIC

  • Lavalier microphone
  • Wireless microphone
  • Contact microphone
  • Parabolic microphone
  • Stereo Microphone

PUBLIC ADDRESS SYSTEM

public address system (PA system) is an electronic sound amplification and distribution system with a microphone, amplifier and loudspeakers, used to allow a person to address a large public, for example for announcements of movements at large and noisy air and rail terminals.  The term is also used for systems which may additionally have a mixing console, and amplifiers and loudspeakers suitable for music as well as speech, used to reinforce a sound source, such as recorded music or a person giving a speech or distributing the sound throughout a venue or building.  Simple PA systems are often used in small venues such as school auditoriums, and small bars. PA systems with many speakers are widely used to make announcements in public, institutional and commercial buildings and locations. Intercom systems, installed in many buildings, have microphones in many rooms allowing the occupants to respond to announcements.

Components of a typical PA system are:

  • Microphone with zone selector.
  • Amplifiers, Routers, Controllers
  • Background Music System (BGM)
  • Loudspeakers – Wall mounted, Ceiling mounted, Horn type, etc.

 

There Are

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OUR SERVICES

MESC provides solutions for various needs including, copper, fiber, intelligent cabling and rack solution for DC and Campus, and we can also effectively address all audio-visual needs including Projection & Screen Equipment, PA Systems, Paging Systems, Digital Signage, Interactive Television. Kiosk Info Desks and Meeting and Auditorium System, and Organizations are centralizing their IT operations by cultivating central data centers. MESC aims to help in this regard by utilizing its wide range of specializations to offer, and MESC has proven itself by providing IP CCTV Systems for reputable companies 

  • Structured Cabling and Cabinet Solution.
  • AV Services.
  • Physical Security Solutions.
  • Data Centre build Services.
  • GRMS System.
  • System Analysis & Business Software Application Development.
  • I.P Telephony & Video Conferencing.
  • Enterprise Mass Storage and Disaster Recovery Solutions.
  • Power Protection Systems for the Information Technology & Telecommunication Sites.
  • Project Planning and Management.
  • Helpdesk Services.
  • Warranty Support.
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Technical Support

we have the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.  Help desk support works with the IT team, and will often interact with system and computer users across the company. The help desk team will train users on basic system and computer functions. Understanding and proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the help desk support’s day-to-day role.

 Typical Help Desk Support Responsibilities

The day-to-day tasks of a help desk support team vary depending on the needs of the users or systems on a given day. Help desk support personnel can plan for upgrades, updates, and maintenance tasks, but there will always be unexpected issues that arise in a given day. That being said, many in help desk support find themselves acting as the first point of contact when a user is facing hardware, software, or system issues. Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks. While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease. With many tasks to oversee, in general help desk support will be responsible to:

  • Monitor and respond quickly to incoming requests relate to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Assist with onboarding of new users.
  • Keep inventory of all equipment, software, and license users.
  • Install, configure, and upgrade PC software.

Skills of a Help Desk Support Specialist

Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems. They often work with multiple teams and departments, and need to be able to communicate and take ownership to ensure tasks are completed appropriately and on time. There are some essential skills that everyone in a help desk support role should have:

  • General awareness of computer systems, PC repair, and network management
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
  • Ability deploy, configure, and support operating systems on desktop and mobile
  • Understanding and appreciation for information security within systems and user devices.
  • Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.

What We Can Do For You

Monitoring

We have a whole department that monitors our clients network. Their purpose is to detect even the smallest threats and problems that may harm the network. We will cover and install your asset agents, monitor and clean up malware or viruses and license the upgrade for expirations and end-points.

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OPTIMIZATION

We monitor all devices, servers, routers firewalls and switches to ensure that they work smoothly. By letting us proactively monitor your day-to-day IT operations, you can allow your staff to direct their efforts on managing other important business projects.

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PROTECT

While you may consider protect as a defense system we beg to differ! Protect for us is having the peace of mind that your entire network is correctly configured and that your data is never lost.

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